All buyers are protected by our Ticket Integrity guarantee. However, at the point of purchase you can choose to add TicketCover Premium at an additional fee to protect your purchase should other eventualities arise. This insurance policy is managed by our partner Refund Solutions and all claims will be dealt with directly by them. Please click here for more information.
Articles in this section
- I need to return some tickets to you, is the postal address Ticketmaster’s?
- Will Ticketmaster see all my existing order details?
- Will Ticketmaster now send me the tickets I purchased on Seatwave directly?
- Can you arrange a box office collection when you have moved to Ticketmaster?
- I’ve paid over face value, can I get a refund for the difference?
- Can I cancel my order if I have not purchased from Ticketmaster?
- Should I call Ticketmaster if I have an existing Seatwave order?
- How will I get support on my existing order after the Seatwave move to Ticketmaster?
- How do I manage my existing orders after the move to Ticketmaster?
- Will I still receive my tickets after the Seatwave move?