All buyers are protected by our Ticket Integrity guarantee. However, at the point of purchase you can choose to add TicketCover Premium at an additional fee to protect your purchase should other eventualities arise. This insurance policy is managed by our partner Refund Solutions and all claims will be dealt with directly by them. Please click here for more information.
Articles in this section
- Will I still receive my tickets now Seatwave is closed?
- How will I get support on my existing order now Seatwave is closed?
- Should I call Ticketmaster if I have an existing Seatwave order?
- I’ve paid over face value, can I get a refund for the difference?
- Will Ticketmaster see all my existing order details?
- Can I contact the seller directly?
- When will my tickets arrive?
- I will not be at my address in the near future, how can I change my delivery address?
- I have received an A4 printed TicketFast / eTicket. Will it be accepted for entry into the event?
- Can I change my address after receiving a dispatch confirmation?